• Updated 18 August 2025 — All promotions listed are currently active.

• Eligibility:

  • To qualify for any rent credit, voucher, upgrade, or prize promotion, a valid tenancy agreement for a minimum of 42 weeks for the 2025/26 academic year must be signed.

  • The first and second rent instalments, or the full rent payment, must be made as per your tenancy agreement.

  • Offers apply only to new bookings. They do not apply to new residents, tenancy takeovers, or university nomination bookings.

  • Promotions are non-transferable, cannot be exchanged for cash or any other alternatives, and are subject to availability.

• Promotion Application:

  • Cashback, rent credit, or voucher payments will be made within 90 days of the tenancy start date, provided all eligibility criteria are met.

  • Rent credits or discounts will be applied to your final rent instalment only and cannot be used for any other payments.

  • You may be required to choose your preferred payment method (bank transfer, rent credit, or voucher) at the time of claim.

• General Conditions:

  • YourTRIBE reserves the right to withdraw or amend any promotion at any time without prior notice.

  • By participating, you confirm that you have read, understood, and agree to these T&Cs.

  • Standard booking terms and conditions also apply.

  • YourTRIBE will not be liable for any loss, damage, or injury resulting from any promotional offer, except for liability that cannot be excluded by law.

South Bermondsey

• £500 Cashback:
  Book a space and receive £500, paid by your choice of bank transfer, rent credit, or voucher when you book a minimum of 51 weeks in the 2025/26 academic year.

• £300 Cashback:
  Book a space and receive £300, paid by your choice of bank transfer, rent credit, or voucher when you book a minimum of 42 weeks in the 2025/26 academic year.

• Refer a Friend – £100 Each:
  Refer a friend who books a space. When their booking is confirmed, you and your friend will each receive £100, paid by your choice of bank transfer, rent credit, or voucher. There is no limit to the number of friends you can refer.

• Studio Upgrades:
  Book a studio apartment at South Bermondsey during August and receive free weekly laundry, upgraded Wi-Fi, and free weekly cleaning for the duration of your stay.
  Studio upgrades are subject to availability and are only available for bookings made in August 2025.

• Free Dual Occupancy:
  Studio apartments are eligible for free dual occupancy, subject to availability.

  • Both occupants must be named on the tenancy agreement and must meet our booking requirements

  • The standard room rate applies; no additional charge for the second resident.

Deptford

• £750 Cashback:
  Book a space and receive £750, paid by your choice of bank transfer, rent credit, or voucher.

• £250 Extra for Full Flat Bookings:
  Book an entire flat (including 2-bed flats) with friends and receive an extra £250 on top of the standard cashback. Maximum cashback is £1,000 per flat booking.

• Welcome Gift for All Residents:
  Every student who books at YourTRIBE Deptford receives:

  • A year’s supply of Who Gives a Crap toilet roll

  • £50 Uber voucher

  • £50 Deliveroo voucher

  • A bundle of YourTRIBE-branded goodies
    Welcome gifts are subject to availability and will be distributed on a first-come, first-served basis.

• Win £1,000 Cash Prize Draw:
  Book in June, July, or August and be automatically entered into a £1,000 cash prize draw.
  The winner will be selected at random and notified by email or phone within 30 days of the draw. If the winner does not respond within 14 days, another winner may be selected. Further prize draw terms may apply.

Southwark

• £500 Cashback:
  Book a studio apartment and receive £500, paid by your choice of bank transfer, rent credit, or voucher.

• Refer a Friend – £100 Each:
  Refer a friend who books a space. When their booking is confirmed, you and your friend will each receive £100, paid by your choice of bank transfer, rent credit, or voucher. There is no limit to the number of friends you can refer.

• Studio Upgrades:
  Book a studio apartment at Southwark during August and receive free weekly laundry, upgraded Wi-Fi, and free weekly cleaning for the duration of your stay.
  Studio upgrades are subject to availability and are only available for bookings made in August 2025.

• Free Dual Occupancy:
  Studio apartments are eligible for free dual occupancy, subject to availability.

  • Both occupants must be named on the tenancy agreement and must meet our booking requirements.

  • The standard room rate applies; no additional charge for the second resident.

• All promotions are subject to verification and YourTRIBE’s decision is final.

• If a booking is cancelled or terminated early, any promotional benefit may be withdrawn or adjusted at YourTRIBE’s discretion.

• For any questions about these offers, please contact the YourTRIBE team.

Promoter

These promotions are run by YourTRIBE, Ironwood Works, Suite 4, 19 Willow Street, London, EC2A 4BH, UK.

Data Privacy

Personal data provided in connection with these promotions will be processed in accordance with our Privacy Policy and relevant data protection laws. Data may be used for the purposes of administering this promotion and contacting winners, and will not be shared with third parties except as required by law.

By participating in these promotions, you acknowledge you have read and agreed to these Terms & Conditions. Standard booking terms and conditions apply.

1. YourTRIBE is part of Aitch Group

Aitch Group is a private company registered in England and Wales whose registered address is:

Aitch Group
Kirkdale House
7 Kirkdale Road
Leytonstone
E11 1HP

Registered Company number: 6678339

2. This Website

Aitch Group owns the website located at www.yourtribe.com (the “Website”). By accessing and using the Website you the user agree to be bound by these terms and conditions (the “Terms”) which govern your access to and use of the Website.

3. Ownership and Use of Content

3.1 All text, data, charts, tables, software, video, music, sound, graphics, photographs, illustrations, artwork, names, logos, trade marks, service marks and other material on the Website (the “Content”) and all rights in it belongs to Aitch Group You may retrieve and display Content from the Website on a computer screen, print individual pages on paper (but not photocopy them) and store such pages in electronic form on disk (but not on any server or other storage device connected to a network) for your personal use. Content may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any other way.

3.2 You agree not to adapt, alter or create a derivative work from any of the Content on the Website or to use it for any purpose other than for your personal and non-commercial use.

4. Unlawful Use

You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of or restrict or inhibit the use and enjoyment of the Website by any third party. Such restriction or inhibition includes, but is not limited to, conduct which is defamatory, or which may harass, cause distress or inconvenience to any person and the transmission of obscene or offensive content or the disruption of normal flow of dialogue within the Website.

5. Intellectual Property Rights

5.1 All copyright, trade marks, database rights and other intellectual property rights that may exist in this Website and the Content shall remain at all times the property of Aitch Group.

5.2 The trade marks, service marks and logos used and displayed on this Website (“Trade Marks”) are registered or unregistered trade marks of Aitch Group. Nothing on this Website should be construed as granting, by implication or otherwise, any licence or right to use any Trade Mark without written permission from Aitch Group. The name of Aitch Group may not be used in any way, including in advertising or publicity pertaining to distribution of Content without the prior written permission of Aitch Group.

6. Liability

6.1 The Website and Content is provided “AS IS” and on an “AS AVAILABLE” basis and Aitch Group does not guarantee the accuracy, timeliness, completeness, performance or fitness for a particular purpose of the Website or any Content. All implied warranties, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy are excluded from these Terms to the extent that they may be excluded as a matter of law.

6.2 In no event will Aitch Group be liable for any loss including, without limitation, indirect or consequential loss, or any damages arising from loss of use, data or profits, whether in contract, tort or otherwise, arising out of or in connection with the use of this Website.

6.3 Aitch Group has tried to ensure that all the Content provided on the Website is correct at the time of publication. The Content is provided on an information basis only and should not be relied upon. No responsibility is accepted by or on behalf of Aitch Group for any errors, omissions, or misleading Content on the Website or on any websites to which the Website connects.

6.4 Aitch Group does not warrant that the Website or Content will be uninterrupted or error free, that any defects will be corrected, or that this Website or the server that makes it available are free of viruses or bugs.

7. Privacy

You must read and accept the Aitch Group Privacy Policy & Notice which details what type of personal information Aitch Group may collect from you when you visit the Website and how Aitch Group may store and use the information in accordance with the GDPR 2018 and the Privacy and Electronic Communications Regulations 2003.

8. Changes to the Terms

Aitch Group reserve the right, at its discretion, to make changes to any parts of the Website or these Terms. When these Terms are amended, Aitch Group will publish details of the amendments on the Website. Your continued use of the Website is taken as your agreement to be bound by these Terms as amended.

9. Jurisdiction

These Terms shall be governed by and construed in accordance with English Law and subject to the exclusive jurisdiction of the English Courts.

10. Severability

If these Terms or any part of them should be determined to be illegal, invalid or otherwise unenforceable under the laws of any state or country in which these Terms are intended to be effective, then to the extent that they are so illegal, invalid or unenforceable, they shall in that state or country be treated as severed and deleted from these Terms and the remaining Terms shall survive and remain in full force and effect and continue to be binding and enforceable in that state or country.

11. Conflict

If there is any conflict between these Terms and any other written agreement between you and Aitch Group then the latter shall prevail.

12. Events beyond our control

Aitch Group will not be responsible for any breach of these Terms caused by circumstances beyond its reasonable control.

13. Links

Aitch Group is not responsible for the availability or content of any third party websites or material you access through this Website.

14. File Download

Certain files of Content are available for download from the Website. These files of Content are subject to these Terms.

15. Contact

If you wish to contact Aitch Group regarding the Website, these Terms or the Privacy Policy & Notice please contact us by post, telephone or in person at:

Aitch Group
Kirkdale House
7 Kirkdale Road
Leytonstone
E11 1HP

020 8504 4500

info@aitchgroup.com

Your booking will be confirmed upon signing this Tenancy Agreement. We voluntarily offer a “Cooling-Off Period” of 72 hours commencing from the date and time you sign the Tenancy Agreement.

If you book on or after 1st August for the academic year due to commence in the following month of September, the Cooling-Off Period will reduce to 24 hours from the date and time you sign the Tenancy Agreement.

During the Cooling-Off Period if you decide to cancel your accommodation booking you must do by sending an email directly to the Property Team and we will fully refund the Advance Rent Payment and release you from the Tenancy Agreement.

At the point you receive your Room key and check in to your accommodation, the Cooling-Off Period will immediately and automatically end.

Once the Cooling-Off Period has ended;

1. You will be bound by the terms of the Tenancy Agreement.
2. The Advance Rent Payment is not a holding deposit under the Tenant Fees Act 2019. It will be offset against your rent instalment(s) as set out in the payment schedule of your Tenancy Agreement.
3. You will remain liable for the Rent due under the Tenancy Agreement for the whole of the Tenancy Period.

You may be able to cancel your tenancy outside of the cooling off period/s if the following applies:

You are unable to obtain a visa.

You have failed to achieve the grades to start your University course for this academic year.

If any of the above situations apply to you then you, please write to us via email to hello@yourtribe.com explaining the reason you need to cancel. We will require official written evidence from your place of Education, UCAS or Visa/Embassy within 7 (seven) calendar days of you being notified or the decision being published or reached.

If sufficient evidence is provided to our satisfaction, you will be eligible for release from the Tenancy Agreement. If your application to be released from your contract has been approved, but your contract has already commenced, then you will be liable for all rent owed up until the date you fully vacate the property and following our approval of your cancellation.

If you wish to cancel outside of the above reasons you will be required to find a replacement resident to take over your tenancy which will be subject to a fee not exceeding £50, in line with the Tenant Fees Act 2019. The replacement resident must be able to legally reside in the UK and match the preferences of the accommodation/and or flat.

It is your responsibility to find a replacement tenant. If a suitable replacement tenant is found they must sign the contract for the remaining length of your Tenancy Agreement and they will also be liable for the same payment schedule as the contract you have signed.

The new tenant will also be liable for an upfront rent payment before they collect the keys and the amount of this payment is dependent on the date the new tenant is proposing to move in (e.g. A new tenant who moves in just after an instalment date will be liable for that instalment amount). The amount owed will be calculated and informed to the prospective tenant before their tenancy starts.

If a replacement resident is successfully found, you will be released from your Tenancy Agreement from the date the new tenant moves into the property.

We assess all requests to cancel on a case-by-case basis and until a decision has been made you will remain liable for all accommodation fees.

If you wish to leave the accommodation due to illness or any other extenuating circumstances, this is assessed on a case-by-case basis. The request to cancel must be made via email and you must provide the relevant and satisfactory documentation to support your case. If sufficient evidence is provided to our satisfaction we will confirm in writing that the request to cancel has been successful.

If you have not taken occupation of the Room within 14 days of your Check In Date (as stated in the Booking Details) without providing a written explanation which is satisfactory to us, we will treat such failure as an unconditional offer to surrender this Tenancy Agreement.

At such point we may remarket the Room and upon successful completion of a tenancy agreement with another individual we will be deemed to have accepted such offer to surrender on the contracted start date of a tenancy agreement with another individual which will be the “Surrender Date”

You will remain liable to pay any Rent, costs or expenses as due under this Tenancy Agreement until the Surrender Date and we reserve the right to pursue any sums outstanding in respect of the same.